Training and warranties
Liebherr said the key to securing the partnership with C3 was its ability to provide national servicing, support and training.
Liebherr's Australian staff described how every machine supplied came with 2,000 hours of full machine warranty. Beyond the first 2,000 hours - a further 5,000 hour warranty is provided on all power train parts. Both warranties are provided as standard.
Regarding operator training, Liebherr said it offered tailored support to each new customer, with up to three full days of training available to new operators.
All Liebherr's machines are also certified to Stage IIIA/Tier 3B emissions standard, a leading international standard for exhaust emissions. This standard is highly valuable for operators who use bulk handling equipment indoors, especially recycling companies.
Beyond the initial warranty provided on all Liebherr equipment, the company also works with customers to minimise downtime.
Liebherr has service centres in every Australian state and territory, and recently opened a new headquarters and dedicated service centre in New Zealand. As Liebherr holds stock at its centres, the company is able to supply both parts and replacement machinery to the market faster than its competitors.
This means that Liebherr can support its customers through growth, with machine servicing, parts and support available 24/7. New machines are often available within a month.
All Liebherr machines also come equipped with the Liebherr Data, or LiDAT System, which provides information on a machine's operational time, fuel consumption and servicing needs. It also maintains a geo-position of the machine - ensuring security and reducing insurance costs.
Confidence across the equipment lifecycle
Liebherr-Australia's support, training and technology is designed to minimise cost and maximise control for capital equipment intensive industries.
Using its international expertise and national footprint, Liebherr works with its customers to ensure lowest the cost and highest throughput over the lifetime of its equipment.
Resource Recovery News is proudly sponsored by Liebherr-Australia